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About

the athelier

I sell stuff sometimes. I'm awkward all the time.

Seattle, WA

FAQ

  • Where is the store based?

    Seattle, WA

  • What is "The Athelier"?

    We are a three member team made up of a woman, a dog, and an Alpacasso. Athena does most of the work since the other two members lack opposable thumbs. However, Echo and Henri do a good job at smiling and looking cute.

    The Athelier is a mash-up of my name, Athena, and the word 'atelier.'

  • Do you accept orders placed outside of the US?

    Currently, Canada only.

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. I will visit the post office Tuesdays and Fridays to ship!

  • Can I get tracking on my order?

    Stickers and prints are sent out via First-Class mail and not eligible for tracking. I'm trying a new cheaper way of shipping cellphone charms so these are no longer eligible for tracking. Pins and other 3D objects will be shipped via Paypal and you will receive a tracking number!

  • I have another question!

    All inquiries are welcomed by email!

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.